Pre-CRNA Advisor

Refund & Cancellation Policy

Effective date: July 15, 2026 · Last updated: July 15, 2026

This policy explains how to cancel your Pre-CRNA Advisor subscription and our stance on refunds. It applies to the paid subscription offered by J & E LLC ("Company," "we," "us") and is part of our Terms of Service.

1. Your subscription

  • The subscription is $29.00 per month (USD) and renews automatically each month until you cancel.
  • Your payment method is charged on your renewal date each billing period. Payments are processed by Stripe.

2. How to cancel

You can cancel at any time, and cancellation is designed to be at least as easy as signing up:

  1. Sign in to your account.
  2. Go to your billing settings and choose to cancel your subscription.
  3. Follow the prompts to confirm cancellation.

You will receive an on-screen and/or email confirmation. If you have trouble canceling, email us at precrnaadvisor@gmail.com and we will help.

3. When your access ends

  • When you cancel, you keep premium access until the end of the current paid billing period. You are not charged again.
  • After that period ends, your account reverts to the free tier. You keep your account and any free features; premium data columns and features are locked until you resubscribe.
  • We do not delete your account when you cancel. To delete your account and data, see the Privacy Policy.

4. Refunds

  • The subscription is billed month to month, and we do not provide refunds or credits for partial months, unused time, or periods after you cancel. When you cancel, you keep access through the end of the period you already paid for, and you are simply not billed again.
  • We may, at our discretion and as a courtesy, issue a refund in individual cases (for example, an accidental renewal reported promptly, a duplicate charge, or a clear billing error). Discretionary refunds are not a waiver of this policy.
  • If a payment was made in error or you believe you were charged incorrectly, contact us at precrnaadvisor@gmail.com and we will review it in good faith.

5. Price or plan changes

If we change the subscription price or what it includes, we will give you advance notice as described in the Terms of Service, and any change will apply to future billing periods, not the one you have already paid for.

6. Chargebacks

If you have a billing concern, please contact us first at precrnaadvisor@gmail.com — we can usually resolve it faster than a card dispute. We reserve the right to suspend or terminate accounts associated with fraudulent chargebacks.

7. Contact

Questions about billing, cancellation, or refunds: precrnaadvisor@gmail.com.